We endeavour to dispatch items ordered on the same day of the order being placed - before 5pm. You will be sent an email once the order has been dispatched.

NEXTDAY DELIVERY ON UK Orders

All UK orders will be sent by Royal Mail. You can expect to receive your item next working day. Please be aware that we will not be held responsible for any delays incurred by Royal Mail.

Items returned to us can be redelivered at your own cost. In the event of Royal Mail strike action we cannot be held responsible for delays in delivery.

EXCEPTIONS

UK Bank Holidays (if applicable) : please allow and extra working day for deliveries.

INTERNATIONAL ORDERS

International orders will be sent by Airsure. Delivery times are 3 days for Western Europe and 4 days for Eastern Europe. Worldwide 5-7 days depending on local services. Should you be absent at he time of delivery you will will left a calling card by your postal service indicating which local Post Office or depot your item has been delivered to. Please pick up the item within the time scale outlined or it will be returned to us and we will refund your purchase minus any costs incurred.

If you wish to track your order you can also email sales@tantowel.co.uk or log into your user area.